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RETURNS POLICY

Note: the following returns policy applies only to business-to-business customers purchasing from PROPPER INTERNATIONAL SALES. To return or exchange a garment purchased from the business-to-consumer division (Propper ECommerce), click here.

No merchandise return will be accepted without a Return Merchandise Authorization (RMA) number. This number MUST be provided by your PROPPER Customer Sservice Representative (CSR). The RMA number MUST be clearly displayed on the outside of EACH carton returned to PROPPER.

Unauthorized returns will be refused and returned to you by your carrier. All merchandise returned to PROPPER is subject to a 15% RESTOCKING fee unless the merchandise is defective. Soiled or worn merchandise WILL NOT BE ACCEPTED AS A RETURN. Any NON-PROPPER or UNAUTHORIZED merchandise included with an RMA will be denied credit.

Any discrepancy or short ship claims MUST BE REPORTED WITHIN TEN (10) DAYS of receipt of your order.

RETURN ADDRESS:
PROPPER DISTRIBUTION CENTER
700 Airport Road
Waverly, TN 37185